About

I can best describe myself as an empathic problem solver — someone who “gets in the middle” of difficult situations, grasps both the social and technical nuance, and brings about sustainable improvement. I help entrepreneurs and leaders in purposeful organizations gain renewed situational awareness, break free of inertia, and focus in on effective execution. I provide careful guidance to people experiencing frustration at not knowing where to begin, those concerned with why things aren’t working as expected, and anyone overwhelmed by feelings of uncertainty. I’m the person you call to help get “unstuck,” restore effectiveness, and correct course to reach success.

I also offer assistance with technical decision-making, including software development and delivery models, cloud/platforms, build-or-buy questions, and legacy systems. If you’re thinking about something more challenging, such as culture change, we should definitely talk.

I don’t believe in one-size-fits-all solutions, with very few exceptions. George Box said it best: “Essentially, all models are wrong, but some are useful.” And so I employ a variety of context-specific methods informed by lean, agile, the Theory of Constraints, and complexity theory. With respect to strategy, I tend to subscribe to the Simon Wardley and Dave Aron schools of thought.

You are always welcome to reach out and say hello.

All the best,
Ben