“Help” Is a Four-Letter Word

“Help” Is a Four-Letter Word

There is helpful help, and then there is unhelpful “help.” Far too much help seems to fall into the latter category, and when someone “helps” — when it’s not asked for, when it presupposes too many incorrect assumptions, and when the relationship is not...
The Conditions for Community

The Conditions for Community

The Conditions for Community There’s an old joke that says you only need two tools in life: Duct tape, for things that move but shouldn’t, andWD-40, for things that don’t move but should. I have both in my toolbox at home, along with a number of other, more...
Wardley Mapping on Kumu.io

Wardley Mapping on Kumu.io

I’ve noticed that quite a few people have been writing purpose-built software for Wardley Mapping, and lately I’ve been feeling inspired to join them! I had some extra time last Saturday, so I sat down at my laptop in the hopes of hacking together a fancy D3.js...

The Wardley Mapping Canvas

The Wardley Mapping Canvas provides just the right amount of visual structure to help mapping practitioners make quick progress and have a better learning experience while building their first maps. The canvas has been added to the official RealtimeBoard template...
So you want to build a website

So you want to build a website

Every once in a while, I plan to share something I call a solution blueprint — a way to fulfill a particular business need that I think is universal enough to be offered as general advice for the current moment in time. Something to consider as a safe default. That...