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Ten Heuristics for Bad Times

A heuristic is a cognitive shortcut for decision-making. It is not guaranteed to be rational or even correct. It serves only to help you get to “good enough” in the short term. Here are ten to try in bad times…
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We Live in Interesting Times (Andrew Clay Shafer)

In the midst of a pandemic, Andrew Clay Shafer and Ben Mosior talk transformation, hope, and civic duty. Recorded March 23, 2020.
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Society in Transition (Dr. Caitlin McDonald)

COVID-19 is changing our society, but how are we coping? Ben is joined by digital anthropologist Dr. Caitlin McDonald to discuss our collective re-examination of common assumptions about work, community, and life.
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Language Is Key, but Context Is King (Dean DiStasio)

Ben is joined by artist Dean Distasio to explore what it takes to create transformative conversations through complexity-informed artistic works. Dean shares his process and offers unique perspective on networks, narrative, and the importance of language and context.
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Organizational Resilience (Matt Stratton)

Legendary DevOps friend Matt Stratton joins Ben for a discussion on the very near and dear topic of organizational trauma. Matt shares important lessons from his experiences, as well as a few secrets to building organizational resilience through incident response. (Content warning: General discussion of trauma.)