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Deconstructing Ideas
Everything I’m Hoping Is in Your Elevator Pitch When I attend a pitch event, I sit with a notebook in my lap and sketch out a quick value chain of each product or solution while it is being described. At the end of each pitch, I write where I would focus first, were I to begin…
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The Five Focusing Steps for Human Systems

I don’t normally read textbooks just for fun. Ok, that’s not true. I wouldn’t normally read this textbook just for fun. It is, however, excellent reference material and worth a skim every once in a while. The textbook is Bill Dettmer’s The Logical Thinking Process, which aims to articulate and standardize the practices described by…
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I Hate Shared Folders
Originally from a Tweet thread published in 2017. Shared folders are antithetical to collaboration and team information management. The most responsible way to collaborate is through deliberate, individual file sharing that permits organizational autonomy. Organizational autonomy should be default, shared spaces the exception. Here’s why: Shared spaces are contracts, contingent on agreed-upon practices As with…
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Wardley Mapping Tools and Techniques

A current list of tools for Wardley Mapping is maintained over at LearnWardleyMapping.com. This post has two main sections: A semi-serious reflection on the problem space of tools for mapping, and then a fun overview of all sorts of mapping tools and techniques, informed by discussion and sharing that took place at the inaugural Map…
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Who Is the User, Really?

Thinking Globally When Constructing the Value Chain The Theory of Constraints teaches us the difference between local and global thinking with respect to systems and their performance. To think locally is to optimize each individual component of a system with the expectation that the overall result will be an optimized system. We know the opposite to…